Refund Policy

Customer Service is very important to Phoenix of Anderson. Due to the diligent attention and communication of our sales staff, all sales are final and no refunds are issued. If there is a problem with an order, immediately call the office at (864) 846-8200 to discuss the possibility of a merchandise credit.

Shipping Policy

Your items will ship within four business days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: the U.S. Postal Service (USPS), United Parcel Service (UPS), FedEx, or DHL. Credit Card authorization and verification must be received prior to processing shipment. If you require express or two day shipping, notify us when placing your order.